Linksys - Linksux?

Linksys won't replace my BEFCMU10 cable modem even though Tech Support led me on with talk of a 1-time replacement (out of warranty replacement). The modem is nearly 3 years old, but why even mention the 1-time replacement deal if it's only something they do for 30 days after the one-year warranty expires? Linksys seemed very disorganized - like customer service didn't know what tech support was doing, and vice versa. Not impressed. Also not impressed when I asked the best way to dispose of the modem. Though she later admitted she didn't know what was in the modem, she suggested that I should just put it out with the garbage.

http://forums.cable-modem.net/index.php?action=vthread&forum=1&topic=253

Hmmm... Cisco. Doesn't Cisco own Linksys?
"Ultimate disposal of this product should be handled according to all national laws and regulations"

From Motorola SB5100 manual:
"Recycling your Motorola Equipment
Please do not dispose of this product with your residential or commercial waste. Some countries or regions, such as the European Union, have set up systems to collect and recycle electrical and electronic waste items. Contact your local authorities for information about practices established for your region. If collection systems are not available, call Motorola Customer Service for assistance."

Apparently, Linksys makes cable modems that are environmentally friendly.

Yeah, right.